Delta Vacations Travel Protection Plan & Travel Protection Plus

POURQUOI UNE ASSURANCE VOYAGE ?

Vos vacances constituent un investissement en termes de temps et d'argent. Delta Vacations, in conjunction with Trip Mate, the foremost provider of travel protection plans and travel insurance, help assure your investment, yourself, and your family are protected from the unexpected.

PLAN OPTIONS AT A GLANCE

We offer two travel protection options for you to choose from:

  • Travel Protection Plan — offering basic coverage
  • Travel Protection Plan PLUS — a more extensive option — including all of the benefits with the Travel Protection Plan — PLUS a lowest-price guarantee and more convenient method of payment on your refund

Programme d'assurance voyage


With the Travel Protection Plan, you're provided with pre- and post-departure coverage.

 

Fonctionnalité

Lowest price guarantee

Cancel for any reason

Refund of cancellation fees


Documentation required

Purchase period


For Complete Details go to: 

Travel Protection Plan PLUS

Oui

Yes2

Received in the original form of payment1

Non

May be purchased any time prior to final payment1

Programme d'assurance voyage

Non

Yes2

Received in the form of a Delta Vacations voucher2

Non

May be purchased any time prior to final payment2

1The Cash Back refund option, coverage of pre-existing conditions and Price Protection only applies if the Travel Protection Plan Plus is purchased within seven (7) days of your initial deposit for your trip (and for pre-existing conditions, must not be disabled from travel at the time the plan is purchased).
2The Cancel For Any Reason Waiver and coverage of pre-existing conditions applies only if the Travel Protection Plan is purchased within seven (7) days of your initial deposit for your trip, and must not be disabled from travel at the time the plan is purchased.

Cancel For Any Reason Waiver (provided by Delta Vacations)

With the Travel Protection Plan, you're provided with pre- and post-departure coverage.

  • The standard coverage of the Travel Protection Plan protects the cost of your vacation and protects you from most cancellation penalties. Also, you can cancel for any reason, and have comfort in knowing that your travel investment is protected. You must cancel before your scheduled departure.
  • The Cancel For Any Reason Waiver is provided by Delta Vacations, and is not an insurance benefit underwritten by United States Fire Insurance Company.

 

In addition to Pre-Departure Trip Cancellation, the plan includes other benefits to help protect you from the unexpected during your vacation, such as:

  • Medical and emergency assistance — includes benefits up to $25 000 for medical expenses, emergency medical transportation and 24-hour emergency assistance service for illness or injury during the trip.
  • Post-departure trip interruption — covers you up to the original cost of your trip, when you must interrupt your trip or return home early for covered reasons, such as sickness, injury or other covered reasons.
  • Travel delay — pays up to $100 per day for meals and accommodations when you are delayed on your trip for 12 hours or more.
  • Baggage delay — reimburses you up to $250 for clothing and personal items if your luggage is delayed more than 24 hours.
  • Loss or damage to baggage or personal effects — covers up to $2 500 for loss or damage to baggage or personal effects that occur during the trip.

Remarque : 

  • If purchased, everyone on the booking must purchase the Travel Protection Plan.
  • The cost of the Travel Protection Plan is only refunded for cancellations covered by the hurricane policy (or within the state required free look period).
  • Refer to Delta Vacations Cancellation & Change Policy for penalty and refund details.
  • Certain restrictions apply to groups booked with our Group Department.
  • Certain items may not be refundable, such as show or event tickets, theme park passes, etc.

With this option, you receive all of the benefits with the Travel Protection Plan (listed in the chart above) PLUS you:

  • Receive the refund of the cost of your vacation package AND cancellation fees in the form of your original payment, should you need to cancel your vacation for any reason (less the cost of the protection plan)
  • Receive the lowest price guarantee

Lowest Price Guarantee (Provided by Delta Vacations)

If Delta Vacations advertises an identical vacation at a lower price, Delta Vacations will guarantee that price. The advertised vacation must be available and include the same air components (including air fare class), hotel and room category, and any other previously purchased components, including the Travel Protection Plan PLUS. Refunds for the difference in the package price will be issued in the original form of payment.

Below, you'll find information on how to request the lowest price guarantee along with lowest price guarantee terms and conditions.

To request the Lowest Price Guarantee 10 days or more before departure:

  • Create a new reservation with lower price and place on hold.
  • Remarque : Some reservations may require confirmation with a credit card.
  • Contact Delta Vacations at 1-800-800-1504, 6:00 am - 11:00 pm CST.
  • If the new reservation qualifies, the travelers will receive confirmation of the new reservation at the adjusted price. Previous reservation will be refunded to the original form of payment.

To request the Lowest Price Guarantee within 10 days of departure:

  • Create a new reservation and confirm with credit card.
  • Contact Delta Vacations at 1-800-800-1504, 6:00 am - 11:00 pm CST.
  • If the new reservation qualifies, the travelers will receive confirmation of the new reservation at the adjusted price. Previous reservation will be refunded to the original form of payment.

Travel Protection PLUS and Lowest Price Guarantee Terms and Conditions

  • The Travel Protection Plan PLUS cannot be applied to Miles to Go or upgraded bookings.
  • Lowest Price Guarantee is on the total package price, not component to component.
  • All components must be available at the time of the new reservation.
  • Lowest price guarantee must be on the exact same vacation package including the same dates, air components, hotel and room category, and any other previously purchased components, including the Travel Protection Plan PLUS.
  • Lowest price guarantee is allowed to be used only one time per booking, and may be exercised up to the time of departure.
  • Promotional codes applied to the original reservation must be valid at the time of the lowest price guarantee request to maintain promotional code discount. If the promotional code is no longer valid, a new promotional code can be applied, as long as all terms and conditions are met.
  • Lowest price guarantee does not apply to group reservations.
  • Lowest price guarantee cannot be purchased separately, and is only available through the Travel Protection Plan PLUS program.
  • Delta Vacations is the final authority on the interpretation of these rules, and reserves the right to change these terms and conditions without prior notice.

Travel Protection Plan Travel Certificate Redemption Terms and Conditions

Consignes d’échange

  • Contact Delta Vacations at 1-800-800-1504 or online at delta.com/vacations.
  • Enter/provide the 12-digit travel certificate number printed on the front of the travel certificate document during the payment step.
  • Provide additional form of payment, if necessary.
  • Delta Vacations will issue and send your travel documents via the delivery method requested during the booking process.

Redemption Terms and Conditions

  • Travel certificate is valid for the value indiqués on the front of the travel certificate document when redeemed toward the purchase of any Delta Vacations air and hotel package; air, hotel and car package; hotel-only; or hotel and car or ground transportation package purchase.
  • Travel certificate can be redeemed in its entirety or in increments up to the value or balance remaining on the certificate.
  • If the price of the booking is more than the value of the travel certificate, an additional form of payment for the remaining balance will be necessary to complete the transaction.
  • Travel documents for the redeemed travel certificate will be issued, and sent via the delivery method identified during the booking process.
  • Purchases with this travel certificate will be deducted from the balance until the value reaches zero or until the expiration date is reached, whichever occurs first.
  • No refunds or credits will be issued for any unused portion of the travel certificate.
  • Travel certificate is not valid for use toward the purchase of Group bookings, ski bookings, gift cards or another travel certificate.
  • The expiration date for this travel certificate is printed on the front of the travel certificate document; the travel certificate is valid for payments made prior to the expiration date.
  • Extensions to the expiration date will not be permitted, and travel certificate is not rechargeable.
  • Lost, stolen or destroyed travel certificates will not be replaced.
  • Travel certificate is void if altered or sold, is nontransferable, nonrefundable, may not be redeemed for cash, has no resale value, and is valid for use only by the person(s) indiqués on the front of the travel certificate document.
  • Travel certificate is not retroactive, and cannot be applied as alternative payment to reservations already paid in full.
  • If a booking using a travel certificate as payment is cancelled, any remaining value after applicable cancellation fees have been deducted will be refunded back to the original travel certificate, and all terms of the original travel certificate, including original expiration date, will apply.
  • Travel certificate cannot be redeemed for an Delta Vacations reservation with the same origin and destination and the same departure and arrival dates as the original trip that the travel certificate was issued for.
  • Must be redeemed through Delta Vacations, and is not valid for redemption through Delta Air Lines or its website, delta.com.
  • Delta Vacations must issue all airline tickets and travel documents.
  • Standard Terms and Conditions and cancellation policies apply, which are outlined during the booking process; other restrictions apply.
  • Delta Vacations is the final authority on the interpretation of these rules, and reserves the right to change these Terms and Conditions without prior notice.
  • Travel Agents: Travel certificate can be redeemed via our agent website or Reservations.

For balance and expiration date inquiries, refer to the contact information on the front of the travel certificate document.

Travel Protection Plan Travel Certificate Redemption Terms and Conditions           


Consignes d’échange

  • Contact Delta Vacations at 1-800-800-1504 or online at deltavacations.com.
  • Enter/provide the 12-digit travel certificate number printed on the front of the travel certificate document during the payment step.
  • Provide additional form of payment, if necessary.
  • Delta Vacations will issue and send your travel documents via the delivery method requested during the booking process.

Redemption Terms and Conditions

  • Travel certificate is valid for the value indiqués on the front of the travel certificate document, when redeemed toward the purchase of any Delta Vacations air and hotel package; air, hotel and car package; hotel-only; or hotel and car or ground transportation package purchase.
  • Travel certificate can be redeemed in its entirety or in increments up to the value or balance remaining on the certificate.
  • If the price of the booking is more than the value of the travel certificate, an additional form of payment for the remaining balance will be necessary to complete the transaction.
  • Travel documents for the redeemed travel certificate will be issued, and sent via the delivery method identified during the booking process.
  • Purchases with this travel certificate will be deducted from the balance until the value reaches zero or until the expiration date is reached, whichever occurs first.
  • No refunds or credits will be issued for any unused portion of the travel certificate.
  • Travel certificate is not valid for use toward the purchase of Group bookings, ski bookings, gift cards or another travel certificate.
  • The expiration date for this travel certificate is printed on the front of the travel certificate document; the travel certificate is valid for payments made prior to the expiration date.
  • Extensions to the expiration date will not be permitted, and travel certificate is not rechargeable.
  • Lost, stolen or destroyed travel certificates will not be replaced.
  • Travel certificate is void if altered or sold, is nontransferable, nonrefundable, may not be redeemed for cash, has no resale value, and is valid for use only by the person(s) indiqués on the front of the travel certificate document.
  • Travel certificate is not retroactive, and cannot be applied as alternative payment to reservations already paid in full.
  • If a booking using a travel certificate as payment is cancelled, any remaining value after applicable cancellation fees have been deducted will be refunded back to the original travel certificate, and all terms of the original travel certificate, including original expiration date, will apply.
  • Travel certificate cannot be redeemed for an Delta Vacations reservation with the same origin and destination and the same departure and arrival dates as the original trip that the travel certificate was issued for.
  • Must be redeemed through Delta Vacations, and is not valid for redemption through Delta Air Lines or its website, delta.com.
  • Delta Vacations must issue all airline tickets and travel documents.
  • Standard Terms and Conditions and cancellation policies apply, which are outlined during the booking process; other restrictions apply. A $20 charge applies to new bookings made over the phone.
  • Delta Vacations is the final authority on the interpretation of these rules, and reserves the right to change these Terms and Conditions without prior notice.
  • Travel Agents: Travel certificate can be redeemed via our agent website or Reservations.

For balance and expiration date inquiries, refer to the contact information on the front of the travel certificate document.

INFORMATION YOU NEED TO KNOW:

Benefits on this page are described on a general basis only. There are certain restrictions, exclusions (including a Pre-Existing Conditions Exclusion) and limitations that apply to all insurance coverages. This advertisement does not constitute or form any part of the Plan description or any other contract of any kind. Plan benefits, limits and provisions may vary by state jurisdiction. To review full plan details online, go to: www.tripmate.com/wpF409B, opens in a new window for the Travel Protection Plan or www.tripmate.com/wpF409N, opens in a new window for the Travel Protection Plan Plus. Plan Payments are made up of Insurance Benefits and Non-Insurance Services.

Louisiana, Maryland, and Oklahoma residents looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Trip Mate at 1-833-210-0676.

Insurance Benefits are underwritten by: United States Fire Insurance Company, 5 Christopher Way, 2nd Flr, Eatontown, NJ 07724 under Policy Form Series T210.The Cancellation Fee Waiver is not insurance underwritten by US Fire and is provided by Delta Vacations. Non-Insurance Services are not insurance benefits underwritten by United States Fire Insurance Company. One Call 24-Hour Assistance Services are provided by One Call Worldwide Travel Services Network, Global Xpi Medical Records Services are provided by Trip Mate.

Plan Administrator: Trip Mate, Inc. (in CA & UT, dba Trip Mate Insurance Agency) 9225 Ward Parkway, Suite 200, Kansas City, MO 64114, 1-833-210-0676.