As an exception, travel certificates issued during the COVID-19 situation are valid for bookings made through December 31, 2023, for travel throughout 2024. For more information, please click here.
PÉNALITÉS D'ANNULATION/DE MODIFICATIONTOUS LES FRAIS INDIQUÉS SONT PAR PERSONNE
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TYPE DE RÉSERVATION ET COMPOSANTS |
PLUS DE 31 JOURS AVANT LE DÉPART |
11-30 JOURS AVANT LE DÉPART |
4-10 JOURS AVANT LE DÉPART |
0-3 JOURS AVANT LE DÉPART |
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TARIF AÉRIEN |
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RÉSERVATIONS VOL/HÔTEL ET HÔTEL UNIQUEMENT |
HÔTEL*
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TOUS LES HÔTELS (SAUF CEUX RÉPERTORIÉS CI-DESSOUS) |
Aucune pénalité |
100 USD - Toutes les destinations |
200 USD - États-Unis
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non remboursable |
SANDALS RESORTS |
Aucune pénalité |
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BEACHES RESORTS & GRAND PINEAPPLE RESORTS |
Aucune pénalité |
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HÔTEL*
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TOUS LES HÔTELS (SAUF CEUX RÉPERTORIÉS CI-DESSOUS) |
50 USD |
100 USD - Toutes les destinations |
200 USD - États-Unis
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non remboursable |
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SANDALS RESORTS |
50 USD |
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BEACHES RESORTS & GRAND PINEAPPLE RESORTS |
50 USD |
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AUTRES ÉLÉMENTS REMBOURSABLES (LOCATIONS DE VOITURE, VISITES, ETC.) |
Aucune pénalité |
non remboursable |
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AUTRES ÉLÉMENTS NON REMBOURSABLES ET CONTRATS D’ASSURANCE VOYAGE |
Nonrefundable, some exceptions may apply to the Travel Protection Plan Part B policy. |
Cancellation & Change Policy Terms & Conditions
- Effective 20 avril 2022, all airfare cancellation fees are waived for travel booked 1er mai 2021 through 31 décembre 2022.
- For travel booked 1er mai 2021, through 31 décembre 2022, travelers will receive a credit in the form of a Delta Vacations travel certificate for the residual package cost if canceled, including airfare cancellation fees. Credits for non-refundable components will not be issued, and other non-air fees may still apply. The travel certificate will be sent to your email address within 6-8 weeks and can be used toward booking your next flight + hotel vacation by 31 décembre 2023, for travel through 2024.
- For any customer who booked and canceled travel between 1er mai 2021 and 19 avril 2022, who prefer their original form of payment refunded per our previous cancellation policy, it will be minus all airfare cancellation fees, which will be deducted from the amount refunded. Please call our vacation experts at 1-800-800-1504.
Tarif aérien
- Change fees have been eliminated permanently for Delta tickets purchased for travel from North America to all destinations worldwide, excluding Basic Economy fares. For tickets issued by air carriers other than Delta, change fees will vary based on airfare rules.
*HÔTEL
A $50 deposit will be charged per land-only booking, and will be forfeited in the event of a booking cancellation; modifications to a booking will not result in an additional deposit.
- Some hotel rates may not be nonrefundable. Vous reconnaissez que la réservation peut être effectuée par Travelscape, LLC.
- 4 or more days prior to departure
- Customers may change to a different hotel or change rooms within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
- Si le changement n’entraîne PAS la facturation de frais supplémentaires par l'hôtel, les frais ci-dessus s’appliqueront.
- 0-3 JOURS AVANT LE DÉPART
- Customers may change room categories within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
- Customers may choose to change to a different hotel, subject to availability. However, the hotel portion is nonrefundable, and customer is responsible for applicable rates for the new hotel.
- Les « autres articles non remboursables » sont par exemple les billets de train, les billets d'événements ou de spectacles, les billets pour parcs à thème, etc.
1Refund = total cost of booking, less fees and nonrefundable services.
2Miles used as payment are refunded as a voucher.
Règlements et restrictions
- Des frais supplémentaires (taxes de départ, carburant, suppléments, etc.) peuvent être facturés en raison des modifications des régulations et des politiques.
- En faisant un achat, vous acceptez de recevoir des courriers électroniques relatifs à votre voyage avec Delta Vacations.
Politiques de réservation
CONSIDÉRATIONS RELATIVES AUX RÉSERVATIONS
The following types of vacation packages are not currently available via this web site due to their complexity or special requirements:
- Réservations incluant des séjours dans plus d’une ville.
- Réservations à Hawaii incluant des séjours sur plus d’une île.
- Children under the age of two traveling within the 50 U.S. with a parent or with an adult 18 years of age and older can travel on the adult's lap free of charge and can be added to your reservation by contacting us at 1-800-800-1504 once you complete your booking online. Si deux enfants ou plus de moins de deux ans voyagent avec le même adulte, seul un enfant pourra voyager en tant qu'« enfant sur les genoux ». Il faudra réserver un siège pour tous les autres enfants. Children under the age of two traveling internationally without a seat (a lap child) are required to purchase a ticket at 10% of the adult base fare, plus applicable taxes and fees. Quelle que soit votre destination, vous devez préciser que vous voyagez avec un bébé lors de votre réservation.
- Upgrades to first class.
- Reservations that require handicap or other special needs requests.
- A reservation with more than 4 rooms/suites/villas, or with more than 9 people, including no more than 4 children.
- Reservations that include an escorted tour.
To reserve a vacation for any of the above, please call our vacation experts at 1-800-800-1504.
Remarque : Delta Vacations does not accept unaccompanied minors under the age of 15.