Foire aux questions

You can access the new Delta Sync Wi-Fi game by logging into Delta Sync Wi-Fi on any domestic Delta Sync Wi-Fi equipped flight. Scroll down to the “Entertainment” section to find the game.

Sky Hopper is only available to play in-flight. If you have already departed from your flight, check out Sky Hopper on your next Wi-Fi equipped flight for more chances to play!

You can play Sky Hopper as many times as you would like onboard! There is no limit to the number of game plays, but there is a limit to the amount of sweepstakes entries per flight. (see Sweepstakes Entries, Go to footer note for more details.)

Sky Hopper is only available to play on mobile devices. If you try to access the game from your laptop, you’ll be directed to log into your mobile phone to play.  Carrier fees may apply.

Try checking your connection onboard to ensure the Wi-Fi is fully connected. Wi-Fi coverage continues to progress, and we are working toward offering near-global coverage of Delta Sync Wi-Fi. En attendant, il y aura des zones de couverture où le Wi-Fi ne sera pas disponible.

To enter The Delta Sync Sky Hopper Sweepstakes, you will need to access the game onboard a Delta Sync Wi-Fi equipped flight on your mobile device. Once you start the game, you must collect at least one SkyMiles fact and play the game at least one time through (when you see the “Game Over” screen) in order to send in your entries.  If you are not on board, please see the Official Rules for full sweepstakes rules to learn about our alternate method of entry. 

Oui! However, you can only submit up to 10 entries per flight by playing the game onboard enough times to reach the 10-entry limit. These entries can be earned in a single game play, or across several game plays within the same flight. If you play the game on multiple flights, you can submit a maximum of 30 entries per month.

Oui! While there is a limit to how many sweepstakes entries you can submit, there is no limit to how many times you can play the game.

You can still enter for a chance to win by mailing in your first and last name, and your email address associated with your SkyMiles Membership Account to The Delta Sync Sky Hopper Game Sweepstakes at PO Box 20706, Atlanta, GA 30354.

Please note that one mail-in entry equals one mobile game submission. If you have submitted over the maximum entry limit of 30 per month, all other entries exceeding this amount will not be qualified for the drawing.

If you have hit your monthly limit of 30 sweepstakes entries, your entries will reset at the end of the Monthly Drawing Period. For the full list of Drawing Dates, please see the Official Rules. 

After the Monthly Drawing, two winners will be selected to each receive a $400 Delta Gift Card. If you are one of the selected potential winners, a member of the Delta Air Lines team will reach out to the email associated with your SkyMiles Membership Account to validate your eligibility to receive the prize. For the full list of Drawing Dates, please see the Official Rules.

If you did not win the prize, you will not be contacted by a member of the Delta Air Lines team.

If you are at least 18 years of age and are a United States Resident, you meet the minimum requirements to be eligible to win. For a full list of qualifications, please see the Official Rules for complete details. 

If you are contacted by a member of the Delta Air Lines team and have your eligibility validated, you will receive an additional email on redemption instructions for your Delta Gift Card.

Les cartes-cadeaux peuvent être échangées sur tous les vols partout dans le monde sur delta.com ou en appelant le 1-800-225-1366. Gift Cards may be redeemed toward Delta Vacations® packages that include airfare by visiting delta.com/vacations or by calling 1-800-800-1504. 

Les eGifts et les cartes peuvent uniquement être échangés contre le prix d’achat total d’un transport aérien, y compris les taxes, les frais et les suppléments imposés au transport aérien, ou contre des forfaits Delta Vacations qui comprennent le transport aérien (sauf la partie payée en espèces pour un billet Prime ou Miles + Cash). Ils ne peuvent pas être utilisés pour des frais supplémentaires (comme des frais de bagages) ou tout autre produit ou service (notamment les achats en vol, les surclassements ou les sièges de qualité supérieure, après l’achat du billet d’avion initial, Mileage Booster, Delta Cruises, cargo, séjours d’hôtel ou locations de voiture).

Les cartes-cadeaux ne peuvent pas être utilisées pour payer une partie en espèces d’un billet Prime ou Miles + Cash.

Les cartes cadeaux Delta n’expirent jamais. Aucun frais de service ou d'inactivité ne s'applique. 

Visit delta.com/redeem-ecredit and enter your Gift Card information.